Welcome to the official support and legal information page for Chessyx.
Welcome to the official support page for Chessyx. If you are experiencing issues, have questions, or need assistance, you will find all relevant information below.
For any technical issues, account problems, bug reports, or general questions, you can contact us directly at:
chesstactixx@gmail.com
We aim to respond to all support requests within 24–48 hours.
You can read our full Terms of Use & Community Guidelines below.
Your privacy is important to us. You can read our full Privacy Policy below.
If you encounter abusive, harmful, or inappropriate content inside the app, you can report it directly through the in‑app reporting tools. All reports are reviewed within 24 hours.
If you need help with:
Please contact us at:
chesstactixx@gmail.com
Chessyx is developed and maintained by:
Chessyx Team – France
If you experience crashes, bugs, or unexpected behavior, please include:
This helps us resolve issues faster.
By creating an account and using Chessyx, you agree to the following Terms of Use and Community Guidelines. These rules exist to ensure a safe, respectful, and enjoyable environment for all users.
Chessyx has a strict zero‑tolerance policy for abusive, hateful, violent, sexual, discriminatory, threatening, or otherwise objectionable content. Any user who posts such content may have their account suspended or permanently removed.
Users are fully responsible for all content they create, upload, or share within the app. You agree not to post:
Content that violates these rules may be removed without notice.
Chessyx uses automated systems to filter certain offensive or inappropriate words and behaviors. However, no automated system is perfect. Users are encouraged to report any content that violates these guidelines.
Users can report posts, comments, messages, or profiles that violate these guidelines. Reports are reviewed by the Chessyx moderation team, and appropriate action will be taken.
You may block other users at any time. Blocking immediately removes the blocked user’s content from your feed and prevents further interactions. When a user is blocked for abusive behavior, Chessyx may review the associated content and take additional action.
The Chessyx team reviews all reports of objectionable content within 24 hours. Content that violates these guidelines will be removed, and offending accounts may be suspended or permanently banned.
We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how your information is collected, used, and stored.
We reserve the right to suspend or delete any account that violates these Terms or engages in harmful behavior.
These Terms may be updated at any time. Users will be notified of significant changes.
For questions, issues, or support requests, you can contact us at:
chesstactixx@gmail.com
Last updated: March 2026
We do NOT sell your personal data.
We use trusted third-party services (such as Supabase) to store data securely and operate core features.
We may disclose information if required by law, court order, or to protect user safety.
If a user violates our Terms or engages in harmful behavior, we may share relevant information with moderation or safety teams.
We do NOT share your data with advertisers.
Your data is stored securely using industry‑standard encryption and security practices. However, no online service can guarantee 100% security.
To exercise these rights, contact us at:
chesstactixx@gmail.com
Chessyx is not intended for children under 13. We do not knowingly collect data from children under 13.
We retain your data as long as your account is active. If you delete your account, your personal data and content will be permanently removed, except where retention is required by law.
We may update this Privacy Policy from time to time. Significant changes will be communicated within the app.
If you have questions about this Privacy Policy or need assistance, contact us at:
chesstactixx@gmail.com
Thank you for using Chessyx.